We are compliant with GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
We take your right to privacy seriously, and want you to feel comfortable using our website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
Why this policy exists:
This data protection policy ensures Agency Platform:
- Complies with data protection law and follow good practice.
- Protects the rights of staff, customers and partners.
- Is open about how it stores and processes individuals’ data.
- Protects itself from the risks of a data breach.
Data Protection Law:
The Data Protection Act 1998 describes how organisations — including Agency Platform — must collect, handle and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.
The Data Protection Act is underpinned by eight important principles. These say that personal data must:
- Be processed fairly and lawfully.
- Be obtained only for specific, lawful purposes.
- Be adequate, relevant and not excessive.
- Be accurate and kept up to date.
- Not be held for any longer than necessary.
- Processed in accordance with the rights of data subjects.
- Be protected in appropriate ways.
- Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection
We use your data to provide and improve our Services. By using our services, you agree to the collection and use of information in accordance with this policy.
- Personal Data:
i.Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data:
i.Usage Data is data collected automatically either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
i.Cookies are small pieces of data stored on a User’s device.
e.Data Processor (or Service Providers):
i.Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various service Providers in order to process your data more effectively.
i.Data Subject is any living individual who is the subject of Personal Data.
i.The User is the individual using our service. The User corresponds to the Data Subject, who is the subject of Personal Data.
- Information Collection And Use
We collect several different types of information for various purposes to provide and improve our service to you. Below are the different types of data we collect.
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address.
- First name and last name.
- Phone number.
b.Cookies and Usage Data:
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
i.We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
d.Tracking & Cookies Data:
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Examples of Cookies we use:
- Session Cookies.We use Session Cookies to operate our service.
- Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
- Security Cookies.We use Security Cookies for security purposes.
i.When authorizing any of the integrations offered with the service, our code will have access to any data made available by the integrations API. If the integration requires a specific set of permission scopes to be authorized by the user, the API data accessed will also be limited to these scopes.
Data retrieved from certain integrations may be cached for a short period and may be stored on our servers to improve the deliverability of data with the service.
The data obtained from integrations will only be used in the dashboard and reports that you and your users have access to. The data is not used internally or any place that you do not have access to.
- Use of Data
a.We use the collected data for various purposes:
- To provide and maintain our service
- To notify you about changes to our service
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
- Transfer Of Data
a.Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada or USA and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and USA and process it there.
- Disclosure Of Data
b.Disclosure for Law Enforcement:
Under certain circumstances, we may require to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the service or the public
- To protect against legal liability
- Security Of Data
a.The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
- “Do Not Track” Signals
a.We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
- Your Rights
a.We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you
- To rectify any Personal Data held about you that is inaccurate
- To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.
Please note that we may ask you to verify your identity before responding to such requests.
- Service Providers
We may employ third party companies and individuals to facilitate our service (“Service Providers”), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page http://www.google.com/intl/en/policies/privacy/
Google AdWords Remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on https://tools.google.com/dlpage/gaoptout for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page http://www.google.com/intl/en/policies/privacy/
Facebook Remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/or the European Interactive Digital Advertising Alliance in europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
We may provide paid products and/or services within the service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we work with are PayPal and Braintree
- Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services
- Children’s Privacy
a.Our service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Provisions Applicable to Registrants
Our Site offers publicly accessible articles. A Registrant should be aware that any information provided while leaving comments within this area of our Site may be read, collected, and used by others who access them. To request removal of your PII from our articles, contact us at https://quantumwellnessbotanicalinstitute.com/contact/. In some cases, we may not be able to remove PII, in which case we will let a Registrant know if we are unable to do so and why.
Our Site also displays personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us contact us at https://quantumwellnessbotanicalinstitute.com/contact/.
Notice. QWBI will inform Registrants about the purposes for which it collects and uses PII, the types of non-agent third parties to which QWBI discloses that information, and the choices and means, if any, QWBI offers Registrants for limiting the use and disclosure of their PII. QWBI intends to use PII for the following reasons: (a) to present Site and contents to a Registrant, (b) to provide information, products and services requested by a Registrant, (c) to fulfill any other purposes for which you provide it, (d) to provide a Registrant with notices, (e) to carry out our obligations and enforce our rights, including billing and collection, (f) to notify a Registrant of changes to our Site or products and services we offer through it, (g) to display content and advertisements customized to the preferences or viewing behavior of Registrants, (h) to test different formats for the Site to gauge Visitor preferences, (i) to allow a Registrant to participate in interactive features of the Site, (j) in any other way we may describe when you provide the PII and (k) for any other purpose with a Registrant’s consent.
Choice. QWBI will offer Registrants the opportunity to choose (opt-out) whether their PII is (a) to be disclosed to a third party who is not an agent of QWBI, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the Registrant. For sensitive PII such as credit card information, QWBI will give Registrants the opportunity to affirmatively and explicitly (opt-in) consent such disclosure or use.
Account Information. QWBI honors requests from customers for changes in account information, such as name and password and will use best efforts to correct any such information that is inaccurate.
PII. Various types of PII may be collected from each Registrant in order for QWBI to provide services. Such information may include name, mailing address, telephone numbers, email addresses, credit card information and other information that may be needed in order to provide the services requested by the Registrant. We obtain address information about you from third party sources, such as Experion, so that we can provide more relevant products and advertisements. QWBI may also request statistical information about interests and lifestyle habits.
Data Integrity- Registrants. QWBI will use PII only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. QWBI will take reasonable steps to ensure that such information is relevant to its intended use, accurate, complete and current.
Access. Upon request, QWBI will provide Registrants with the PII that it holds about them and will take reasonable steps to provide individuals with a means to correct, amend or delete information that is found to be inaccurate or incomplete. Users can request these changes by contacting us at email@example.com. QWBI will use reasonable efforts to respond to requests within 10 business days, but in no less than 30 days will provide a response to a Registrant that either (a) confirms that PII has been updated or deleted, (b) contains a timeline by which the request by be fulfilled or (c) offers a reason why the request cannot be fulfilled. QWBI may also contact Registrants regarding improvements to the Site, or when you sign up to our newsletter subscription, to provide information regarding a Registrant’s account or with information about new services that are available or other information we deem helpful or interesting to you. A Registrant may opt-out and unsubscribe to these communications by clicking unsubscribe on any email communications.
We may also provide you the opportunity to participate in contests or surveys on our Site. If you participate, we will request certain PII from you. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Transfers to Third Parties- Registrants. QWBI will not knowingly disclose, sell, share or rent PII without a Registrant’s consent other than in certain exceptional circumstances, such as (a) to protect against hackers, (b) to protect our legal rights or protect us from liability, (c) to enforce an agreement with a Registrant, including the enforcement of the Terms & Conditions (d) address actual or threatened illegal or harmful conduct, (e) as required by legal or professional standards or requirements (including compliance with judicial or regulatory proceedings or orders), or (f) if we believe such disclosure is reasonably necessary to protect the rights, property or safety of QWBI, Users, Registrants or others. We may also disclose PII to third parties for credit card fraud protection and risk reduction as well as in the event QWBI or its assets are sold, in which case QWBI will notify Registrants by e-mail or a prominent notice on the Site following the transaction. QWBI will not authorize the release of credit card or account data with anyone not directly involved with processing the transactions.
We may provide your PII to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your PII only as necessary to provide these services to us.
Use By Minors. A Registrant must be 18 years of age or older. QWBI will not knowingly solicit or collect PII from anyone under 13 years of age. No one under age 13 may provide any PII to or on the Site. If you are under age 13, do not use or provide information on this Site. If we learn that we have collected or received PII from a person under 13 without verification of parental consent, we will delete that information.
Provisions Applicable to All Users
Users can browse our Site without revealing any PII. The following provisions apply to all Users, which shall include Registrants:
Security. QWBI takes data security seriously and has put in place appropriate physical, electronic and procedural safeguards to protect information in our possession from loss, misuse and unauthorized access, disclosure, alteration, and destruction. Please note that when sensitive PII (for example, credit card information) is transferred over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. Any transmission of information is at your own risk.
Data Integrity- General. Non-PII and aggregate information may be used to improve the Site. Information provided by Users is primarily used by QWBI to provide and improve the service requested by the User, including the use by QWBI of IP addresses and other technical information to diagnose problems with our servers, to administer the Site or to gather general demographic information. IP addresses or other information may also be used to provide offer information, company information or promotional materials from business partners, independent contractors or other third parties together with whom QWBI provides its services.
An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time that such webpage was viewed. Tags may be associated with cookie information. We may also use such anonymous and aggregate information for promotional purposes.
Risk of Use. No data transmission over the Internet can be guaranteed to be 100% secure. While we will strive to protect Users’ information, QWBI cannot guarantee the security of any information transmitted to us and Users provide such information at their own risk. QWBI expressly disclaims any liability that may arise from any provision of any information whatsoever to this Site. If you have any questions about security on our Site, you can contact us at firstname.lastname@example.org.
If you are a California resident and our customer, Cal. Civ. Code 1798.83 permits you to request certain information about our disclosure of PII to third parties for their direct marketing purposes. To request this information, please send an e-mail to email@example.com, call us at 800-388-3285 or write us at the following address:
Quantum Wellness Botanical Institute, LLC
7432 E Tierra Buena Ln, Suite# 102
Scottsdale, AZ 85260, USA